At ACFCU, we are dedicated to your financial safety and well-being. That’s why we go the extra mile and offer our members IDShield protection. With an IDShield plan, you and your family have peace of mind in knowing you have dedicated specialists who are focused on protecting your identity. IDShield is the only company with an exclusive partnership with Kroll, the worldwide leader in theft investigative services. As a member, you can rest easy knowing that if a compromise occurs, Kroll’s licensed private investigators will work with you to immediately begin restoring your identity. Sign up for a plan

ID Shield Individual and Family Plan

• Member or family coverage
• Identity consultation services
• Lost/Stolen wallet assistance
• Data exposure/Data breach safeguards
• Monthly update and alert notifications
• Privacy monitoring
• Security monitoring
• Credit monitoring
• Quarterly credit score tracker
• Minor identity protection
• Identity restoration by licensed investigators through Kroll
• $5 million service guarantee

Meet the Agents

Trish Terry Castle
Agency Principal

Matthew Potter
Insurance Producer

*Disclaimer: Appalachian Community Insurance Agency (ACIA) is an independent agency offering personal and commercial insurance. Offices are located in certain branches of Appalachian Community Federal Credit Union. ACIA insurance products are not sold by or products of Appalachian Community Federal Credit Union and are not insured by any federal agency. Acceptance of insurance products through ACIA will not affect or influence a member's loan decision, rate or terms with Appalachian Community Federal Credit Union. ACIA is a solely owned subsidiary of Appalachian Community Federal Credit Union.